NORRCOM understands our vision. The expertise they bring and advice they provide has guided us through some very tricky waters. It seems that nothing is too difficult. We have enjoyed and benefited from our partnership with NORRCOM.
We recently changed our ICT service provider to NORRCOM. The change over to NORRCOM was stress-free – they understand schools and provide personal service. They even organised four extra site visits during the holiday period to resolve any issues before the term started.
“In 2011 Te Hihi School needed to find a new firm to provide IT support after the previous provider was unable to continue as we were moving towards allowing students to bring their own portable Apple devices. Fortunately, I was put in touch with Paul Norris from NORRCOM. Paul visited my school to assess what systems were already in place and what action we needed to take. All of the other firms that we asked to quote recommended that a server upgrade and replacing the wireless network at a total cost in the vicinity of $30-40,000. Paul ruled these out as excessive and recommended all that was needed was to install an Apple mini-server at a cost of less than $5,000.”
“I have enjoyed a close working relationship with Paul Norris and the NORRCOM team for some eight years now, firstly as principal of Kapiti College and more recently as principal of Naenae College. Paul has always impressed me as a man of absolute integrity who is committed to making schools better places for working and learning and understands the fundamental importance of a stable IT platform to support both. I have always found his personal advice to be consistent with best practice and the development stage of the school. He is very realistic about issues of affordability and sustainability and articulates options clearly, leaving the school in control. While the road is not always smooth and linear when dealing with IT systems I have always found the NORRCOM network team to be competent and dedicated to getting things right. When there are glitches Paul is the first to put his hand up and work to put things right.”